FAQ

 

What is different about SULÉ?

  • SULÉ caps are not just your typical snapback hat. Our hats use a Patented tie on the back of the cap, dubbed the Tieback. 
  • We use quality materials in our clothes and caps to make you comfortable.

 

What payment methods do you accept?

  • For orders placed through our website, we accept Visa, Mastercard, American Express and Apple Pay.  Once confirmed, a receipt will be sent to the email address entered at checkout.

 

Where is the store located?

  • It's located at the Times Square 2, Boulevard City, Riyadh, Saudi Arabia

 

Order Policy

  • All orders are shipped within 3-5 business days of payment confirmation, Sunday - Thursday 9am - 5pm. 
  • All Exchanges have to happen within 3 days of purchase with receipt and original package.
  • All Returns have to happen within 1 day of purchase with receipt and original package.
  • Damaged or opened packet won't be accepted for exchange & return. 
  • All accessories such as caps cannot be exchanged or returned.

 

What are the shipping rates?

  • All the prices mentioned include vat.
  • Local Shipping, Saudi Arabia - 25 SAR
  • Global Shipping - 75 SAR